The default files are listed from highest to lowest priority:
index.htm, index.html, index.php, default.htm, default.html,
Be careful about having multiple default files, if you have
more than one the highest priority file will be displayed.
That will get your first page loaded, from that point there
are a number of approaches. Typically your HTML files are
included in the same directory and given logical names,
and an Images sub-folder is created to store your graphics
To upload your website your FTP login is typically your
domain name with no prefix and no extension. So if your
domain name was www.example_Website.com, then your login
would be example_website ... your password should be what
You will need to know your FTP user name, password, and
domain (typically ftp.[your_domain.ext]).
There are two FTP options built into Windows, you can find
help in the FAQ question: How do I FTP from a Command Prompt,
or with IE? Otherwise...
Next you will need an FTP client, there are a number of
FTP clients available for free and for purchase, from CuteFTP
Create a new connection to ftp.[yourdomain.ext], login using
the username / pw you were given IE: ftp.mydomain.com (mydomain
Once connected, upload/transfer your web page files to the
root of the remote server. IE all your HTML / .htm files
& an Images folder with pictures for your site.
After doing that, refreshing (F5) the page should show your
website instead of the place holder page, or your old web
FTP from a command prompt. This option is
somewhat more complicated than a GUI client, but works on
most computers. It works well for simple file transfers, but
requires a lot of work to transfer multiple folders / sub-folders.
We do not provide support for command based FTP or ftp scripting,
this info is FYI.
It can also be setup with a link to point at a script which
will allow you to upload or download specific files with a
Note for the following instructions, replace <CR> with
the enter key, <username> with your login name, <source>
with your source file or file and path, same with <target>
Start, by going to your Start Menu, then click Run, at the
Run prompt type cmd (On earlier Win OS's such as Windows
98, type command) and click Ok. That should bring up
a black window showing your current directory, a command prompt.
Change to the directory on your computer where your files
are stored (Note: if you type the get/put commands with the
full file paths you don't need to change directories). Your
path is shown in the prompt. Typing the drive letter followed
by a colon will change drives, you want to follow each command
by hitting the enter key. Typing cd .. will move you
up a directory, typing cd <directory_name> will
change you to that directory, typing dir will list
files and directories in your current path.
From the appropriate directory, type ftp <domain_name>
You should see a prompt something like...
Connected to <domain_name>.
220----- Welcome, CTCCo.com FTP Server ready... ----
Type in <user_name><CR>
You should see something like
331 Password required for <user_name>.
Type in <password><CR>
This should show you as logged in, and give you an ftp> prompt.
Use the cd commands as above at the command prompt, to change
directories on the FTP server, and the dir command
to list files and folders. Also, mkdir <directory_name>
will create a new directory, and rmdir <directory_name>
will remove a directory.
Before uploading or downloading you want to change to ASCII
or Binary mode, ASCII for text based files, and Binary for
non-text based files. Type either bin<CR> or ascii<CR>
to set this option.
To upload a file from your computer to the server use the
command: put <source> <target><CR>
To download a file from the server to your computer use the
command: get <source> <target><CR>
To download multiple files type mget *.*<CR>, or
mget <Partial file name, * as a wild card><CR>
To delete type delete <file_name><CR>, to rename
a file type rename <file_name> <new_name><CR>
Once you are done, you can type bye<CR> to end
your session, and exit<CR> to close the command
You can automate the simple upload / download of a file(s),
using the command prompt based FTP program included in Windows.
Be careful about accidently over writing important files.
We do not provide support for command based FTP or ftp scripting,
this info is FYI.
You will need to make a script file ending in .ftp and stored
in a path you know, or in the same directory as the shortcut
You need to make a shortcut calling the FTP program, the
FTP host, and using the script.
Syntax: ftp <domain_name> -s:<file_name.ftp
IE: ftp ftp.my_domain_name.com -s:c:\temp\my_script_file.ftp
For example... a simple <file_name>.ftp file might look
get <source_file> <target_file>
put <source_file> <target_file>
Note the get command is taking a source file from the ftp
server and copying it to your local machine, the put command
is copying a source file from your computer to the target
on the server.
Always be sure to test your FTP script. Clicking your shortcut
should connect, transfer files, and disconnect.
If you want to play around with a much more advanced / complex
FTP script... you can download the following one. It can
be edited and run with no external scripts to make (They
are dynamically generated in your temp folder), or it can
be used with external scripts to warn on errors, write a
log etc. AutoFTP.cmd V. 1.34
Batch File, save to your hard drive and edit settings in
Making a website is somewhat beyond the scope
of this FAQ, how ever some pointers in the right direction.
There are a number of WYSIWYG editors out there (What You
See Is What You Get), these allow you to edit web pages
seeing the results rather than the code that generates them.
If you just want to do something quick and don't want to
take a lot of time learning, this is probably the way to
WYSIWYG editors make things much simpler to create, how
ever they don't give you as much control, and the code they
create is usually somewhat sloppy.
A couple of common editors are Dream Weaver, and Front Page,
I tend to think Dream Weaver's code is somewhat cleaner.
The other option is to learn a language, the basic foundation
is HTML. There are a number of other related languages &
Editing code by hand can be done in something as simple
as Notepad, there are also a number of editors that highlight
the TAGs and offer canned code excerpts (Such as CoffeeCup).
A lot can also be learned by looking at the source for other
peoples sites and figuring out how they did something. There
are a number of tutorials out there on HTML etc., try looking
for help in your favorite search engine.
is a recursive acronym for "PHP Hypertext Preprocessor".
This is a useful language for creating dynamic content on
your website. There are a number of sites out there that have
free downloads of PHP scripts, that can do things like count
hits on your webpage.
PHP is a server-side, cross-platform, HTML embedded scripting
language that lets you create dynamic web pages. PHP-enabled
web pages are treated just like regular HTML pages and you
can create and edit them the same way you normally create
regular HTML pages.
No we currently do not support FrontPage Extensions.
We generally advise against running Front Page Extensions,
while they do add a couple of nice features the problems
that tend to arise from using them cause more issues then
the extensions solve.
Most of the time if you are wanting to add a counter or
another feature they support, you can find a simple PHP
script that will do the same job more smoothly. There are
a number of websites that offer PHP scripts for free download.
Start by opening Internet Explorer. Click
in the address bar, and type ftp://<your_FTP_domain>/
then hit enter (IE ftp://ftp.example_domain.com/<CR>).
This should prompt you with the server name, asking for a
User name:, and Password:. Type them in, and click Log On.
You should see a Windows Explorer style folder / file display.
You can drag and drop files and folders to or from that window
to upload and download files.
You can add the page to your favorites for easy access.
Depending on whether IE is setup as your default FTP client,
you can drag and copy that short cut to your desktop, or another
location for speedy access.
You can run CGI scripts, these are generally
located in the CGI-BIN folder from the root of your website.
By default the CGI-BIN folder is not automatically created.
Please call or e-mail us (including details about your site,
who you are etc.), and we can set one up for you.
To keep your computer secure it is very important to make
sure that you have the latest Windows Critical Updates installed
on your machine.
If you are running the Windows Operating System you can
download these updates at WindowsUpdate.Microsoft.com
It is also very important to make sure that your computer
is running anti-virus software with current virus definitions
Running a spyware removal software package (with current
definitions) periodically is also advisable, usually at
least once a month.
In addition to running real time AV software, it's also
good to do a double blind scan from time to time using a
different scanner. If you go to Housecall.TrendMicro.com,
they have a good web based scanner.
Most viruses are spread through email attachments. That
is why you should never open attachments from a source you
don't trust, also be wary of the type of attachment and
the formatting of the e-mail - sometimes the e-mail maybe
sent with a forged address that looks like someone you would
If you believe that you do have a virus, you should update
and run AV software (or install some if you don't have any).
Also try running HouseCall.TrendMicro.com to check for viruses
your AV software may have missed.
You should also check to make sure that you are running
the latest security patches for your Operating System and
Nortan and McAfee both offer popular tools for detecting
and removing virises. You can also find free online anti-virus
scaners, like the one offered at http://housecall.trendmicro.com
(however, this is not a substitute for realtime continuous
If you find and remove a virus from your computer, it's
a good idea to do another scan until you don't find a virus.
If you have a specific virus but are having difficulty removing
it, there are several sites with details about viruses,
and possibly tools that will remove the virus you have.
Symantec for example, has a virus tools section, and details
on a lot of viruses.
Spyware is generally spread through "malicious" websites and "freeware" programs. They usually track where you go and what you do on the internet, for marketing research and advertisement purposes.
You can detect and remove most spyware by running a spyware removal tool like Ad-Aware from LavaSoft.
You should be aware that some "free" software that you may use could require the spyware to be installed for it to work correctly.
You can also block some web browser based spyware by tightening your browsers security settings.
In general, a Firewall will protect your computer from
outside attacks by "filtering" out what it believes
to be harmful content from coming into your computer.
You can download firewall software to run on your computer.
A few popular titles are BlackIce Defender and ZoneAlarm.
Many Routers/Switches come with simple port blocking firewall
solutions that you can configure for added network security.
For personal use, most people will not need a firewall (already
being behind a NAT device). For business use, it would be
wise to look into.
If you do plan on using a firewall you should make sure
that you configure it correctly. If you block the wrong
port numbers, you could block yourself from sending email,
connecting to ftp servers, or even browsing the internet.